Committed to what surrounds us

We place ESG values at the heart of our activities to deliver the best service and experience to our customers, multiplying our positive impact on society.

Santander's mission is to help people and businesses prosper. Our culture tries to promote the value we can bring to society and we have found in technology and operations the best ally for our purpose.

Santander Digital Service employees in the office

Guiding what we do

A fairer society with equal opportunities for everyone is essential for our world to thrive. We dedicate part of our time to contributing to this cause. We know that if each of us does our part, together, we can build a better world.

That’s why we are convinced that we have a responsibility to support diversity, inclusion, equality, and accessibility. We are also part of the Santander Solidarity Network and drive our own projects and initiatives through our #DigitalVolunteers community.

Oh, and very importantly: we do all this with the planet in mind 🌱, of course. At Santander, we enjoy the present, but we take the future very seriously: as a Group, our goal is to achieve net-zero carbon emissions by 2050.

Living today with tomorrow in mind

Diversity & Inclusion

Diverse perspectives are the key to driving innovation. They enrich us as individuals and professionals, and strengthen our ability to maintain leadership in the industry.

Digital Girls Club

We aim to empower women in IT environments by sparking the flame; of technology in girls and young women, working to close te gender gap in tech.

#DigitalVolunteers

We've built a unique volunteer network, collaborating with numerous foundations and NGOs, where we can use our skills and talents to serve others.

Diversity & Inclusion

We recognize and support all types of diversity, both visible (gender, gender identity, race, age, visible disabilities) and invisible (personal and professional experience, education, religion, values and beliefs, invisible disabilities, sexual orientation), in line with the DE&I principles outlined in our Corporate Culture Policy. We want you to show up exactly as you are.

No matter where you come from or where you’re going, we want people like you. That’s why we promote initiatives like Embrace, focused on the LGTBIQ+ community; Enable, our network for people with disabilities; and Women in Tech, aimed at building a more equal tech industry.

We create opportunities to work and learn together because we believe that diversity is the most important asset we have to drive the evolution of our company and our teams.

To this end, we support the hiring of people with different abilities and have launched a solidarity Tech Hub in Ghana with NASCO, where, in addition to fostering education, several people are already working with us.

Employees of Santander Digital Service with people with Down syndrome working on a project

Digital Girls Club

We are committed to reducing the gender gap in technology. To achieve this, we launched the Santander Digital Girls Club 👩‍💻 in collaboration with the Technovation Girls Foundation. This initiative now includes over 50 professionals from Santander’s Technology and Operations areas, who mentor and guide girls aged 6 to 18, inspiring their interest in STEM careers.

Over a 12-week program, participants learn to code or train AI, design a tech solution, and create a business plan to address a real social issue of their choice.

In 2024, we celebrated the first edition of our Digital Girls Club in Madrid, with over 150 girls participating in 30 projects. One of these projects was selected to compete in the Technovation World Summit final in San Francisco.

#DigitalVolunteers

We have an incredible volunteering community where we share our talent and put our skills and knowledge at the service of NGOs and people who need support for the development and growth of their activities.

We plan our activities annually across four main areas.

Talent Sharing

We share our technical knowledge with others in a genuine way through professional mentoring, workshops and training sessions, project consulting, and more.

Support and Companionship

We support elderly people, children, and individuals with diverse abilities to prevent loneliness, isolation, or social exclusion through leisure activities, environmental initiatives, mentoring for minors, and more.

International Cooperation

We support and collaborate with international foundations and NGOs to promote people’s development by donating technological devices, providing training, and generating employment opportunities through initiatives like NASCO.

Diversity and Inclusion

We promote interest in technology among girls and young women to bridge the gender tech gap, for example, through our Digital Girls Club. We foster diversity in teams and hire individuals with disabilities, contributing to employability and the creation of a more inclusive and enriching work environment.

Non-profits we collaborate with

Promoting ESG criteria

We do what we love the most, and we do it the way we want to. We are people working for other people, because at Santander we want to continue to be a responsible bank that gives back to society part of what it gives us. That’s why the environment, social values and governance are a big part of everything we do.

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